|author||Sarah Sharp <email@example.com>||2013-04-13 19:11:26 -0700|
|committer||Sarah Sharp <firstname.lastname@example.org>||2013-04-15 10:10:21 -0700|
Docs: Add "Gather info" section to REPORTING-BUGS.
Add a sub-heading, and emphasize reproducibility. Suggest taking a picture of the oops message. (Did no one have cameras in 2006?) Signed-off-by: Sarah Sharp <email@example.com>
1 files changed, 14 insertions, 12 deletions
diff --git a/REPORTING-BUGS b/REPORTING-BUGS
index 6ed518b6f715..f86e500bc595 100644
@@ -44,22 +44,24 @@ http://www.tux.org/lkml/).
[Some of this is taken from Frohwalt Egerer's original linux-kernel FAQ]
-What follows is a suggested procedure for reporting Linux bugs. You aren't
-obliged to use the bug reporting format, it is provided as a guide to the
-kind of information that can be useful to developers - no more.
-If the failure includes an "OOPS:" type message in your log or on screen
-please read "Documentation/oops-tracing.txt" before posting your bug
-report. This explains what you should do with the "Oops" information to
-make it useful to the recipient.
+The most important information in a bug report is how to reproduce the
+bug. This includes system information, and (most importantly)
+step-by-step instructions for how a user can trigger the bug.
-If it occurs repeatably try and describe how to recreate it. That is worth
-even more than the oops itself.
+If the failure includes an "OOPS:", take a picture of the screen, capture
+a netconsole trace, or type the message from your screen into the bug
+report. Please read "Documentation/oops-tracing.txt" before posting your
+bug report. This explains what you should do with the "Oops" information
+to make it useful to the recipient.
-This is a suggested format for a bug report sent to the Linux kernel mailing
-list. Having a standardized bug report form makes it easier for you not to
+This is a suggested format for a bug report sent via email or bugzilla.
+Having a standardized bug report form makes it easier for you not to
overlook things, and easier for the developers to find the pieces of
-information they're really interested in. Don't feel you have to follow it.
+information they're really interested in. If some information is not
+relevant to your bug, feel free to exclude it.
First run the ver_linux script included as scripts/ver_linux, which
reports the version of some important subsystems. Run this script with